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IT Support

Do you need more than just IT support?

Does the word ‘support’ seem just a little bit ‘ordinary’? Wouldn’t real things like relationships, involvement, interest and an investment in understanding your business be more important to you? If you are anything like our clients then these things will matter to you the most and will be why you deserve extra-ordinary technology support services.

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it-support

You rely on IT but who does your IT rely on?

Like most businesses today yours probably relies on technology and you cannot afford for it to go wrong; and neither do you have the time or resources to fix it when it inevitably does.

Wouldn’t it be good to have a highly efficient, proactive and totally reliable team in place to significantly reduce the likelihood of errors and quickly solve any issues that do occur? Surely that would allow you to get on with your business and let the technology that you’ve invested in enhance your productivity rather than hinder it.

Whatever your business is, you will have chosen a range of technology (PCs, laptops, servers, software, hardware and online services) with the goal of making things more efficient and to support your staff in doing the best job that they can. There really is no reason, having chosen the right equipment and set it up correctly, why it should ever do anything but make you more efficient, more profitable and ultimately more successful in whatever it is that your business does.

Like most companies, our clients used to simply accept downtime and glitches as part of their working life, but now we’ve introduced them to a new way of doing things. They now enjoy extra-ordinary efficiencies from their technology because most issues are stopped before they even happen; and they get fast response and effective resolutions when they do. Giving this level of service is the cornerstone of our company culture and is founded on: developing client relationships, having a genuine interest in their objectives and gaining a thorough understanding of their specific needs. To support our commitment to delivering extra-ordinary service we use:

  • Proactive monitoring tools: pre-empting and preventing issues before they arise
  • Remote or onsite support: real-time resolution online or rapid response onsite, as required
  • Comprehensive systems review: ensuring your systems are reliable, secure and up-to-date
  • Protection and security: through leading anti-virus and anti-spyware installations
  • Secure backup solutions: onsite or offsite hard drive backup and the Brash Cloud backup service
  • Hardware and software: advising on, and installing the best hardware and software solutions

Brash refuse to tie you down to a contract! Our clients use us because of what we do not because they have to…

The BRASH Money Back Guarantee:

We promise that if you do not find significant improvements in your service within the first month of using us to review and support your IT we will not charge you at all…

Call to discuss your requirements: 01442 877555